Privacy Policy

At Add Life Health & Fitness Studio, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, submit an enquiry, or use our services.

1. About Us

Business Name: Add Life Health & Fitness Studio

Add Life Health & Fitness Studio provides health, fitness, workout, training, and wellness-related services. Our website provides information about our studio, services, programs, facilities, offers, and ways to contact us.

If you have any questions regarding this Privacy Policy, you can contact us using the contact details provided below.

2. Information We Collect

We may collect information that you voluntarily provide to us when you:

  • Submit a contact or enquiry form
  • Request information about our fitness programs or services
  • Contact us by phone, email, WhatsApp, or other communication methods
  • Request a trial session or consultation
  • Register for a class, program, or service
  • Subscribe to communications or promotional updates
  • Communicate with us regarding our services

Depending on how you interact with us, this information may include:

  • Name
  • Phone number
  • Email address
  • Location or area
  • Fitness or service-related enquiry details
  • Any other information you voluntarily provide

Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for providing a service.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or webpage
  • General website usage information

This information may be used to understand website traffic, improve website performance, maintain security, and improve our services.

4. How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries and requests
  • Provide information about our services and fitness programs
  • Schedule consultations, trial sessions, or appointments
  • Communicate with you about our services
  • Provide customer support
  • Improve our website, services, and customer experience
  • Understand website usage and visitor behaviour
  • Maintain website security
  • Prevent fraudulent or unauthorized activity
  • Measure the effectiveness of our advertising campaigns
  • Send promotional or marketing communications where permitted by applicable law

5. Advertising and Marketing

We may use online advertising and measurement services, including Microsoft Advertising, to promote our services and understand how visitors interact with our website.

These services may use cookies, tags, pixels, or similar technologies to measure advertising performance and website activity.

Where required by applicable law, we will obtain and respect appropriate consent before using advertising or tracking technologies that require consent.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember certain preferences
  • Understand how visitors use our website
  • Improve website performance
  • Measure advertising and marketing campaigns
  • Help us provide a better user experience

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Where required, we may provide users with a cookie consent mechanism allowing them to manage their preferences.

7. Contact and Enquiry Forms

If you submit information through a form on our website, we use that information to respond to your enquiry or provide the service or information you requested.

We may contact you using the details you provide, such as:

  • Phone
  • Email
  • WhatsApp
  • SMS

We will not use your information for unrelated purposes without an appropriate legal basis or your consent where required.

8. Sharing of Information

We may share information with trusted service providers where necessary to operate our website or provide our services.

These may include providers responsible for:

  • Website hosting
  • Website maintenance
  • Analytics
  • Advertising and campaign measurement
  • Communication and messaging
  • Email services
  • Payment processing, where applicable

We only share information where reasonably necessary for the relevant business purpose or where required or permitted by law.

We do not sell or rent your personal information to third parties.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to enquiries
  • Provide requested services
  • Maintain business and customer records
  • Meet legal, regulatory, accounting, or reporting requirements
  • Resolve disputes
  • Prevent fraud or misuse
  • Fulfil other legitimate business purposes

When information is no longer required, we may securely delete or anonymize it where reasonably practicable.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Object to certain types of processing
  • Request restriction of processing in applicable circumstances
  • Opt out of promotional communications

To exercise an applicable privacy right, please contact Add Life Health & Fitness Studio using the contact details provided below.

12. Marketing Communications

If you provide your contact details for an enquiry or service request, we may contact you regarding that enquiry.

Where required by applicable law, promotional communications will be sent only with the appropriate consent or other lawful basis.

You can request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where provided.

13. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or other online services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

14. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement where required by law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this page periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Add Life Health & Fitness Studio

Address 1957 Garnet Ave,
San Diego, CA 92109